E-mobility services for all your needs

Still have questions?

• How do I become a business customer?

  To create a business account, you must download the Fortum Charge & Drive app on your phone. Once you have created a user, you can turn it into a company profile by placing an invoice connected to your company.
  

  Here's how to do it:

  1. Tap on "My account"

  2. Press “Payment methods”

  3. Select “Fortum co-invoice“

  4. Fill in invoice information for the company

• Which charging operators can I charge with via Fortum Charge & Drive?

  Fortum Charge & Drive collaborates with Recharge, Kople and Oslo municipality to ensure that you have the largest selection of charging stations available. The charging operator's charging points can be found under "charging map" in the app.

• Do you have more than ten charging keys and want a fleet account?

  To better have control over all your charging keys connected to your company, you can be registered as a fleet customer with Fortum Charge & Drive.

  To do so, start sending an e-mail to customer service and they will set up an account for your company.

• How much does it cost to charge?

  Prices are based on which charging operator you charge with and the type of charger.

  You can find the exact prices by downloading our app, and locate the relevant charger of your choosing.

• As a business customer with many electric cars, how can I get a clear overview of all charging sessions and charging keys?

  By becoming a fleet customer at Fortum Charge & Drive, you will gain access to our fleet portal. The fleet portal will give you a full overview of your charging key's.
  
  

• I am now a registrered business customer at Fortum Charge & Drive. How do I order charging keys?

  If you are a business customer registered with App, you can easly order by following these steps:

  1. Login to your account

  2. Go to "Store"

  3. Click the relevant product to order a charging key

  If you are a fleet customer, please send an e-mail to: bedriftcd@fortum.com

• Can I get my invoices customized?

  We can set up an invoice according to your needs.

  • Collective invoice for all charging keys

  • Single invoice per charging key

  • Refrence or license plate information per charging key

• I want to create detailed reports for cost, consumed energy, number of charging keys, etc. How can I get such a report from Fortum Charge & Drive?

  If you are a business customer registered with App, the customer service has to create the report. Please send an inquiry to: bedriftcd@fortum.com

  If you are a fleet customer, you can extract reports by following these steps:

  1. Click "Organizations"

  2. Press "Reports"

  3. Choose the date of the relevant period of time under "Export Fleet Charging Sessions"

  4. Click "Email CSV File" to receive the report